- (972) 427-4055
- Info@extraordinaryhomecareservices.com
- We are open 24/7
Those who ask questions are smart! Here are some frequently asked questions with the answers provided for your convenience. If you have any questions or inquiries, please feel free to message us and we’ll get back to you shortly.
A. Customers are always right! Choose what services you want, and we’ll do it extraordinarily for you!
A. All of our caregivers have successfully passed a thorough reference and national criminal background check and are bonded and insured. We match your specific needs and requests to the skills and background of each caregiver to find the ideal companion.
A. Yes, you can request a screening if you do not like the ones we have provided you.
A. Some are nurses, and some are caregivers. All of them are trained professionals that will best fit your needs.
A. All of our employees are specially trained in a health discipline or internally at Extraordinary Home Care Services. They do not stop learning, they do not stop training.
A. You can either cancel the appointment or let us give a replacement for your caregiver.
A. No, whether you live at home, on a senior’s complex, or in a healthcare facility, we can provide you the services that you need.
A. It will depend on the services you will avail; some of them may be covered by your health plan. You will need to contact your health plan provider for further information.
A. Yes. We do accept a variety of payment options.
A. No. Every agreement is clear and transparent; there are no hidden fees.
A. Yes, we provide services because we care and not because we want a long-term contract. Our services always differ depending on what you need.
A. We can provide a caregiver/nurse to attend to your needs immediately.
A. Extraordinary Home Care Services offers services from dust to rugs. This means that we have a wide range of services that you can avail. it ranges from alzheimer’s care, parkinson’s care, respite care, after surgery care, travel care, child care, walking and mobility, grooming, medication reminders, meal prep, errands, transportation, shopping, light housekeeping up to companionship services.
To respectfully and compassionately meet the needs of our clients and their families by listening, planning, educating and delivering the highest quality of individualized care.